Shipping policy
Shipping Policy
All orders are processed after the purchase is completed. Since each product is made individually, production time is required before shipping.
Processing time:
Orders are typically processed within 2–5 business days.
Shipping time:
Delivery time depends on the destination country and the shipping method selected at checkout. Estimated delivery times are provided during checkout but are not guaranteed.
Shipping costs:
Shipping costs are calculated at checkout based on the destination and order details.
Order tracking:
Once your order has been shipped, you will receive a tracking number by email.
Incorrect address:
Please make sure your shipping address is correct before completing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Customs and import taxes:
For international orders, customs fees or import taxes may apply depending on your country. These charges are the responsibility of the customer.
If you have any questions regarding your shipment, please contact us with your order number.